![]() Informational listening is one of the active listening types, and it may require concentration and a conscious effort on the part of the listener. Other examples of informational listening may be when someone tells you a recipe or talks when a customer service representative talks you through a technical problem with a computer. Informational listening may be used most in education and at work, or even when someone listens to the news or watches a documentary. Informational listening is used in an informational listening when the primary purpose of the individual is to gain information, which may sound similar to comprehensive listening but it is different because comprehensive listening may be used as a manner of gaining information. ![]() 13 Other Types of Listening (With Examples) Informational Listening Whether one is engaging in comprehensive listening or not, the advice would usually be that one seek clarification and use skills such as reflection so that they can help their comprehension skills be better. However, subtext is not always great, and it can sometimes also confuse and potentially lead to misunderstanding, which gets in the way of comprehensive listening or understanding the correct message. ![]() In comprehensive listening the person may also make use of these in addition to what they are hearing, which means that these messages or subtext can really aid communication and comprehension. Lastly, comprehensive listening can also be complimented by subliminal or subconscious messages from non-verbal communication, such as the tone of voice, gestures and other body language. This sort of thing can make comprehensive listening especially hard to do in a group setting, and places like a classroom or business meeting where numerous meanings are to be derived from what has been said can make it challenging for comprehensive listening to take place or for the listener to be able to decide what information from comprehensive listening they want to retain. Naturally, when understanding something is involved, the listener also needs appropriate vocabulary and language skills which is why when overly complicated language or technical jargon is used, most people who are usually good at comprehensive listening may not be able to cope so well.Īnother situation that may often complicate comprehensive listening is the fact that when two different people listening to the same thing may understand the message in two different ways, because again, our brains work differently and our different experiences can often dictate how we think of certain things. In addition to engaging different parts of the cerebral cortex, another feature of comprehensive listening is that the person needs to have good communication and vocabulary skills, because the linguistic aspects of speech are an important part of comprehensive listening.Īnother key feature of comprehensive listening is that it is in fact important to all the other subtypes of listening, and it is usually found in almost all active listening methods, because our brains are always working to figure out what they are hearing. ![]() Comprehensive listening involves the use of the parts of the brain that are involved in listening as well as the ones involved in making memories, assigning affect to stimulus, comprehension and planning, and so on.
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